Code of Ethics

Honest communication

We explain what work is feasible, what materials are available, and any known limitations before accepting a project.

Clear scope and pricing

We provide an agreed scope, estimated timing, and price before beginning additional work. Material changes are discussed before proceeding.

Respect for client media

We treat personal event footage and photographs with care and use them only for appropriate business purposes and as authorized.

Confidentiality and privacy

We take reasonable steps to protect client information and avoid unnecessary disclosure of private material.

Responsible commitments

We do not promise that historical footage or project files are available until we have verified them. We communicate promptly when unexpected issues affect a project.

Fair resolution

We welcome questions and make good-faith efforts to resolve concerns fairly and professionally.